The Tuxxin Annual IT Program
One annual contract covers your websites and portals, servers and cloud, email, phones and DNS, backups and cybersecurity. Your systems stay on hardware and accounts your company owns.
Tuxxin is the outsourced IT department for mid-size businesses, covering everything they run online. Tuxxin maintains and monitors your systems and builds on-site fallback systems in your office.
Four Service Pillars
Cybersecurity and Threat Hunting
Exposure monitoring, threat hunting, email authentication (SPF, DKIM, DMARC) and incident response, informed by honeypots and scanners Tuxxin operates.
Cybersecurity servicesInfrastructure and Recovery
Servers, cloud and on-site fallback systems, with uptime monitoring and tested backups.
Infrastructure and recovery servicesEmail, Phones and DNS
Business email, VoIP phone systems on your own hardware, and DNS, sized to the people and calls you have.
Email, phone and DNS servicesWebsites, Portals and Automation
Websites with SEO and content; customer, dispatcher and driver portals; automation and AI that connect your systems.
- Operations Automation: deploys, backups, reports and integrations that run on a schedule
- AI Integration: support chatbots, voice phone agents and document parsing
Desktop, laptop and printer support stays with your office staff or desktop provider, and Tuxxin works alongside them.
How the Program Works
-
Assessment
A fixed-price IT cost and security assessment, from $2,500, inventories your internet-facing systems, scans them with manual validation and reviews your vendor bills. It ends with a prioritized 90-day plan.
-
Onboarding
Tuxxin documents every system and takes over day-to-day administration. Accounts stay in your company's name.
-
Monthly Operations
Tuxxin monitors and patches your systems, runs and tests backups, and reviews security.
-
Quarterly Review
Each quarter, Tuxxin reviews the roadmap and your vendor bills with you.
What the Assessment Covers
- An inventory of your internet-facing systems
- An external scan with manual validation
- An email authentication review (SPF, DKIM, DMARC)
- A check of the controls cyber insurers ask for: MFA, endpoint protection, tested backups and a written incident response plan
- A review of your phone, email, cloud and hosting bills
- A prioritized 90-day plan
Houston's Courier
Website and SEO
Tuxxin built and launched their website and manages their SEO and blog. Comparing the latest six months with the six before, search impressions rose 78% and clicks rose 26% (Google Search Console).
Portals
Tuxxin is rebuilding their dispatcher and client portals. A new driver portal is in development: barcode scanning with the phones drivers already carry, GPS tracking and live maps.
On-Site Standby
An on-site standby server keeps a fresh copy of the database and can take over in under 30 minutes.
Pricing, Support and Continuity
Pricing
Annual programs from $10,000 per year.
Fixed-price IT cost and security assessment from $2,500.
Programs are sized to your systems and staff.
Support
Monday to Friday, 9am to 6pm ET. Contract clients also get an after-hours line for outages and security incidents.
Continuity
Your accounts, hardware and credentials stay in your company's name, with documented runbooks you keep.
Start With a Scoping Call
Most clients follow a scoping call with the fixed-price IT cost and security assessment, from $2,500.
Book a Scoping Call